Política de reembolso

We want you to feel absolutely confident and stunning in your Laryss Sharm dress. If the fit isn't perfect, we’ve got you covered. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or exchange.

Eligibility To be eligible for a return, your item must be in the same condition that you received it, unworn or unwashed, with original tags attached, and in its original packaging.

How to Start a Return Simply contact our customer care team at operation@laryss.com or via WhatsApp at +20 127 023 1295 to initiate your return or exchange process. Once accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can make it right.

Refunds Once your return is received and inspected, your refund will be processed back to your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.